PO Box 2226

Largo, FL 33779

Phone:(727) 518-5335

Email RCS

 

THERE IS A SOLUTION 

   

   v    Mystery Shopping

   
v      Employee Assessments


   v     \New Business Consulting

   v     Downsize Consulting
   

   v      Employee Efficiency

   v      Loss Risk Analysis

   v      Inventory/Supply Management


           v     
Training/Coaching

   v      Redundancy Contraction


   v      Concept Development


   v      Rebranding


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New Business Development

 

At RCS, through our process, we give individuals training in the “how to’s” of this in a very precise manner, and then coach them as they make their desired changes. The process is built on several principles, which dictate the point of view - such as:

  • Who you are as a person should have more to do with your work decisions than what jobs are available out there;
  • Everyone is loaded with talents - the task is to access them;
  • Staying close to your true interests invites success;
  • Knowledge about who you are and what the truth is about the part of the world of work which interests you is your most important career tool

You can succeed in your own business!


M
ost of us are brought up to feel that our futures are controlled by other people. No one tells us this, but there is a subtle conditioning that starts with our families - our wonderful, well-meaning parents who want to keep us from harm - and so they hold us tightly by the hand, surround us with rules and controls intended to keep us safe; they're in charge. 


Then the circle of control grows wider; our teachers, the leaders of our sports teams and youth groups. Little wonder that we are well conditioned by the time we enter the working world and our boss, the recruiter, or the corporate office naturally becomes the control icon in our lives.          

Reality can be, and indeed is, different. If you haven't instinctively grasped the thinking process of the movers and shakers in this real world of entrepreneurship, it can be learned - step-by-step.  At RCS, through our process, we give individuals training in the 'how tos' of this in a very precise manner, and then coach them as they make their desired changes.

Customer Service Monitoring

Via mystery shopping, a company can measure its training efforts and improve customer loyalty, increase per average transaction, while saving valuable time and resources.

Loss Prevention and Supply Control

The statistics on on-site loss are remarkable.  Customers and employees contribute to inventory/supply loss  -- we customize a system that will limit both.

Customer Service 

Your customers are your business.  We equip your employees with the training they need to make and exceed your customer's expectations.

Employee/Employer Coaching 

Let us show you the best practices for  yourself and your employees.  We aim at discovering strengths of individuals and developing strategies to enhance those strengths.   

Presentation and Facade

It's a fact that your establishment's presentation, facade and overall cleanliness is critical to the succes of your business.


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CONSULTING SERVICE PACKAGE

 

*Mystery Shop/Dine*



 1 to 3 weekly mystery shopping/dining visits over 4 to 6 weeks

 Detailed visit reports for each

 Telephone Experience


  *Inclusive Evaluation*


 Employee Interviews

 Employee Assessments

 Company Assessments

 Evaluation Resume Summation

 Establish or restructure procedures

 Loss Potential Scoring